Refund policy

We generally do not accept returns.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@thewarcriminals.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any further questions, please don't hesitate to contact us at contact@thewarcriminals.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 30 days have passed since we’ve approved your return, please contact us at contact@thewarcriminals.com.